You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.
TechAlphaGen Co., Ltd. (referred to as “the Company” or “we”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information. Our Privacy Policy complies with the Personal Data Protection Act (PDPA) of Thailand, as well as other applicable laws, including the European Union’s General Data Protection Regulation (GDPR).
1. Information We Collect
We collect the following types of personal information:
- Form Data: Information you provide through forms, such as registration, contact inquiries, or participation in activities.
- Personal Information: Name, address, email address, phone number.
- Service Information: IP address, device information (e.g., browser type, operating system), and interaction data with our website (e.g., cookies).
This information is collected through various channels, including the website, subscription forms, contact inquiries, and through cookies or other tracking technologies.
2. Purpose of Processing Your Personal Information
The personal information we collect is used for the following purposes:
- Communication and service delivery.
- Improving services, optimizing website performance, and providing information about products and services.
- Processing requests or fulfilling agreements made with you.
- Conducting statistical analysis, marketing, and service evaluations.
- Complying with legal obligations, including PDPA and the Computer Crimes Act.
3. Disclosure of Information to Third Parties
We will not disclose your personal information to external parties unless necessary for legal purposes or service provision with relevant business partners, such as:
- Technology and infrastructure providers (e.g., Google Analytics, Microsoft Clarity).
- External companies supporting our services.
- Government authorities or legal entities as required by law.
4. Your Rights Under PDPA and GDPR
You have the following rights regarding your personal information:
- Right to Access: You may request access to your personal data that we have collected.
- Right to Rectification: You have the right to request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request that your personal information be deleted under certain conditions.
- Right to Object to Processing: You have the right to object to the processing of your personal information in specific circumstances.
To exercise these rights, please contact us using the information provided in this policy.
5. Cookies and Online Data Collection
Our website uses cookies and other tracking technologies to:
- Analyze user behavior on the website.
- Improve user experience.
- Remember your preferences for future visits.
You may manage your cookie settings via your browser settings. However, disabling cookies may impact the functionality of certain parts of the website.
6. Data Security Measures
We implement appropriate security measures to safeguard your personal information, including:
- Data encryption.
- Firewalls and regular security monitoring.
- Restricting access to personal data only to authorized personnel.
Collected data will be securely stored according to international security standards and used only as necessary for service provision or legal compliance.
7. Log Files Retention Under the Computer Crimes Act
We retain user activity logs (Log Files) as required by the Computer Crimes Act of Thailand (B.E. 2560) for at least 90 days. These logs are stored securely and used only for ensuring system security and compliance. In case of any legal violations or misconduct, we will cooperate with the relevant authorities.
8. Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy as necessary. If any significant changes are made, we will notify users through appropriate channels, such as announcements on our website.
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
TechAlphaGen Co., Ltd.
Email: info@techalphagen.com
Phone: +66 92-56-8776